Terms and Conditions for reserving a vehicle online

Once you have completed the Reserve Online and Payment forms, we will hold the vehicle for you and you only for 7 days from payment of the fully refundable fee of £99.

On receipt and verification of the £99 reservation fee, your vehicle will be reserved and will be displayed as being Reserved on our website. We will confirm the reservation to the email address provided by you, and be in touch within 24 hours.

If you like the car, you can continue with your purchase via email & over the phone, a provisional part exchange valuation and finance quote will be provided if required, the part exchange valuation of your current vehicle offered is a valuation based on the description given. As part of the handover process, a member of the team will confirm the valuation is accurate. If the description of the car given over the phone is not completely accurate this may result in the valuation offer changing on collection.

The vehicle can be collected from the dealership at an agreed time following all the Covid 19 Government guidelines to keep us all safe.

You can cancel the reservation at any time, and we will refund the £99 in 3-5 working days. To cancel, simply contact the dealership using the contact form
or telephone our sales team on 01229 825580.


  • These Terms do not apply to new vehicles.
  • We reserve the right to refuse to allow you to inspect the vehicle in any circumstances where it is reasonable for us to do so.
  • You have the right to reserve one vehicle only at any one time. If you have more than one vehicle reserved at the same time, the dealership reserves the right to refund one of the vehicles, making it available for sale.
  • You may reserve a particular vehicle for 7 days once and once only.
  • These Reserve Now Terms relate to the reservation of a vehicle only and no obligation to purchase the vehicle is created by entering into a contract based on them.
  • You may only make a reservation if you hold a valid driving licence which permits you to drive in the UK.
  • Vehicles are only held for 7 days from the email confirmation.
  • If you go on to purchase a vehicle, your £99 reservation fee will be taken as a deposit on the vehicle or refunded to you within 3-5 working days from order.
  • These Reserve Online Terms shall become binding on you when we confirm we have accepted your reservation, at which point a contract shall come into existence between you and us.
  • You agree that your reservation is not for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If you require assistance with your reservation speak to a member of our sales team on 01229 825580 or use the contact form.

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